Spark Capital data security and privacy infrastructure

Privacy Policy

How Spark Capital collects, uses, stores, and protects your information.

Last updated: January 2024

This Privacy Policy describes how Spark Capital ("Spark Capital", "we", "us", or "our") collects, uses, discloses, and safeguards information when you access our website, tools, or related services (collectively, the "Service"). This is a general template policy intended for informational purposes and should be reviewed and adapted to reflect your specific data practices and applicable legal obligations before use.

By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.

1. Information We Collect

We may collect the following categories of information when you interact with the Service:

  • Information you provide directly: name, email address, phone number, and any details submitted through contact forms, account registration, or analysis requests.
  • Financial and portfolio information: investment holdings, transaction data, or related inputs you choose to submit for the purpose of generating analysis or reports.
  • Technical information: IP address, browser type, device identifiers, operating system, and general usage data collected automatically through cookies or similar technologies.
  • Communications: records of correspondence when you contact us for support, inquiries, or feedback.

2. How We Use Your Information

Information collected may be used to:

  • Provide, operate, and maintain the Service, including generating requested analysis or reports.
  • Respond to inquiries, support requests, and other communications.
  • Improve, personalize, and develop the Service, including troubleshooting and performance monitoring.
  • Send administrative information, updates, or service-related notices.
  • Detect, prevent, and address technical issues, fraud, or unauthorized activity.
  • Comply with applicable legal, regulatory, or contractual obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Service, provided those interests are not overridden by your data protection rights.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

  • Service providers: third parties who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
  • Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
  • Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, where information may be transferred as part of that transaction.
  • With your consent: in any other circumstances where you have explicitly agreed to the sharing of information.

5. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. These measures may include encryption, access controls, and secure infrastructure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to the Service.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Cookies and Tracking Technologies

The Service may use cookies, web beacons, and similar technologies to enhance functionality, analyze usage patterns, and support site performance. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect the availability or functionality of parts of the Service.

8. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to access, correct, update, delete, or restrict processing of your data, as well as the right to object to certain processing activities or request data portability. To exercise these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within a reasonable timeframe, subject to applicable legal requirements.

9. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

10. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. International Data Transfers

Information may be processed and stored in locations outside your country of residence. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any updates will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.